Treating your Pet Like our Own

Your pet’s unconditional love warms your heart and lifts your soul.
When it comes to their care, you only want the best for them. At Hawthorne, we do, too.
Because to us, your pet is more than a patient—they’re family.

The Metro East Vets Pets Love and Their Parents Trust

Pet-tailored care from your veterinary clinic means more than vaccines. It calls for a devoted team of medical experts who jump into action when your best friend is hurt, stay up with them all night when they’re sick, and provide wellness services year-round to help them live their happiest, healthiest life with you.

The team at Hawthorne Animal Hospital in Glen Carbon and Troy knows no one will ever love your pet as much as you do, but we’ll do everything we can to make sure we come in a close second.

happy dog sticking his tounge out

We Take Exceptional Care of Pets

We understand you and your pet share a special bond. Our veterinarians take the time to get know you both to see the full picture of the life you share together and ensure each one of you is comfortable throughout your visit.

24/7 Care – Here When You Need Us Most

To fit your busy schedule, Hawthorne offers convenient appointment hours 7 a.m. to 10 p.m. In addition, our dedicated staff provides round-the-clock ICU care for hospitalized pets and emergency services when the unexpected happens.

Client Texting Line

Hawthorne offers a dedicated client texting line to make communication simple and convenient. Clients can text questions, photos, or videos directly to our team and receive timely assistance without needing an appointment. The texting line is monitored daily from 7 AM to 8 PM, and messages sent outside those hours will be answered the next day. Please note that this service is not for emergencies; urgent concerns should always be directed to the hospital by phone. We’re committed to providing accessible, responsive care for you and your pets.

Personalized Wellness Programs

You want your best friend by your side for years to come. That’s where preventative care comes in. Our easy monthly payment plans cover head-to-tail exams, vaccines, diagnostic testing, and dental care, saving you up to $500 a year while protecting your pet’s overall health.

vet smiling at the desk

Careers at Hawthorne – Welcome to the Family!

At Hawthorne, our commitment to our patients is matched only by the respect we have for the dedicated veterinarians, Certified Veterinary Technicians, vet assistants, and tech assistants who care for them. We are a close-knit family of animal lovers who inspire and support each other so we can deliver the highest standard of medicine to every pet who walks through our doors.

Your Pet, Our Services

As a top-rated veterinarian in St. Louis and the Metro East, Hawthorne offers unmatched personal attention to pets and the people who love them.

advanced care

Advanced Care

Hawthorne focuses on an extensive lineup of world-class medical services, including surgery, rehabilitation services, preventative wellness exams, and compassionate end-of-life care.

diagnostic services

Diagnostic Services

Your pet can’t tell you why they’re feeling bad, so it’s up to our experienced doctors and state-of-the-art diagnostic medical testing to unravel the mystery and put a care plan into action.

pet boarding

Pet Boarding

We’re here for your pet when you can’t be there. Hawthorne provides extended stays and medical boarding with caring staff on site even overnight.

vet cradling a dog during a check up at hawthorne

Angel Fund

Support the Angel Fund and our efforts to provide free care to K9 officers and rehabilitate injured wildlife.

Hawthorne Animal Hospital, a small animal hospital and veterinary clinic, serves St. Louis Metro East area, including the communities of Edwardsville, Glen Carbon, Maryville, Troy, Alton, Granite City, Collinsville, Highland, Wood River, Roxana, Bethalto, Godfrey, Worden, and Hamel.

Important Change to Overnight Emergency Care

Effective September 1, Hawthorne Animal Hospital will no longer accept new emergency patients between 7:00 PM and 7:00 AM.
 
7:00 AM–7:00 PM
Hawthorne remains open for full-service veterinary care, urgent care, and emergency needs.
 
7:00 PM–7:00 AM
Our hospital will be closed to new emergency walk-ins. If your pet experiences an emergency during these hours, please contact:
  • Animal Emergency Center (AEC) – Collinsville
  • Veterinary Specialty Services (VSS) – Manchester
Already hospitalized at Hawthorne?
Your pet will continue to receive continuous, on-site overnight care from our veterinary assistants, with a Hawthorne veterinarian on call throughout the night.
 
Please read our full statement for more information about this change.
 
Beginning September 1, Hawthorne will no longer accept new emergency patients between 7:00 PM and 7:00 AM. During those hours, pet owners experiencing an emergency will be directed to a nearby 24-hour emergency facility. Our phone lines will remain staffed overnight to help clients determine the appropriate next step.

We also want to be very clear about what is not changing: Pets hospitalized at Hawthorne overnight will continue to receive continuous, on-site care. Our tenured veterinary assistants remain in the hospital throughout the overnight shift, monitoring patients and providing prescribed treatments, medications, fluid therapy, pain management, and other necessary care.

A Hawthorne veterinarian is also on call throughout the night and can come into the hospital when a hospitalized patient requires additional veterinary care. Our hospitalized patients are not left unattended, and this change does not mean Hawthorne is eliminating overnight care for pets already admitted to our hospital.

During our 7:00 AM–7:00 PM hours, our veterinary team will continue providing full-service veterinary care, urgent care, and intensive care management, including dedicated availability for urgent and complex cases.

We know Hawthorne’s 24-hour emergency service has been an important resource for this community for many years. This was not a decision we made lightly. Veterinary medicine is experiencing significant nationwide staffing challenges, particularly in overnight emergency care. Continuing our previous model without the veterinary staffing necessary to support it would not be responsible for our patients or for the people entrusted with caring for them.


This change allows us to protect the well-being and longevity of our medical team while maintaining the standard of care our patients deserve. Our goal is to restore expanded overnight emergency services when staffing allows us to do so safely and responsibly.

We are incredibly grateful for the clients who have trusted Hawthorne with their pets for generations, and we understand that trust has to be earned every day. We welcome questions about this transition and encourage you to contact our team directly so we can provide accurate information about your pet’s care and our new hours.

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