Fear Free® Certified Pet Care

De-Stress Your Pet’s Next Visit

Vet visits can be scary for pets and stressful for pet parents. Between the strange smells, loud noises, and memories of appointments past, it’s not surprising your pet may cower in the corner or pace around in a panic.

At Hawthorne Animal Hospital in Edwardsville, your pet’s comfort is just as important as their health. That’s why we’re proud to be a Fear Free Certified Veterinary Practice – a designation that reflects our commitment of taking exceptional care of pets. From the moment your dog or cat comes through our doors, they will feel safe, calm, and cared for. And you can feel confident knowing they’re getting the best treatment possible.

What is Fear Free Care?

Fear Free is a nationally recognized training and certification program centered on science-based, behavior-led strategies and education to reduce fear, anxiety, and stress. By participating in Fear Free continuing education courses, all Hawthrone veterinarians and vet techs are equipped with the knowledge and skills to reduce and remove anxiety triggers and create a positive experience at every visit.

  • Gentle handling techniques – We never force or rush your pet in the exam room. Instead, we use gentle voices and touch to earn your pet’s trust and cooperation. If they need a little extra time to settle in, we get it, so we give them the space they need.

  • Calming environments – Our team tones down sensory overload for your pet by using soothing pheromones as well as treats and toys that redirect anxiety toward a calming activity.

  • Separate waiting areas – In addition to shortening wait times for arriving patients, we encourage separate spaces for furry guests whenever possible.

  • Personalized care plans – We get to know your pet as the individual they are! Hawthorne tailors each visit to their temperament, past experiences, and medical needs so they feel more comfortable with every appointment!

  • Help for pet parents – There’s nothing we love more than sharing what we’ve learned with our patients’ families! Our veterinarians can equip you with calming tricks and techniques that can curb your pet’s anxiety for all situations, from thunderstorms to car rides.

The Benefits of Fear Free Care

Stress doesn’t just make vet visits harder – it also impacts your pet’s health. Fear and anxiety can elevate heart rates, mask symptoms, and make routine tests and procedures more difficult to perform. They also magnify the pain your pet may be experiencing if they’re sick or injured. When pets are calm and comfortable, we can better treat their condition and spot any hidden issues.

Whether your pet is a nervous rescue, a sensitive senior, or just naturally high-strung (we see you, Chihuahuas!), all of us at Hawthorne are dedicated to making their visit safe, and yes, even enjoyable.

To book your pet’s Fear Free visit, contact Hawthorne today at 618.288.3971.

Hawthorne Animal Hospital, a small animal hospital and veterinary clinic, serves St. Louis Metro East area, including the communities of Edwardsville, Glen Carbon, Maryville, Troy, Alton, Granite City, Collinsville, Highland, Wood River, Roxana, Bethalto, Godfrey, Worden, and Hamel.

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