Emergencies don’t care about office hours. It doesn’t matter if it’s 2 a.m. on Christmas Eve—when your pet is suffering from an illness or injury, you want to ease their pain as quickly as possible. And waiting for your vet’s office to open only escalates their discomfort and your worry.
Hawthorne Animal Hospital is the only veterinary clinic in the Metro East that offers emergency services and hospitalization 24 hours a day. Staffed with experienced veterinarians and technicians 365 days a year, Hawthorne is here to triage, diagnose and treat your pet with care and compassion, helping them get on the road to recovery sooner.
At Hawthorne, we’re at our best when your pet is at their worst.
When you arrive at the emergency veterinary clinic at Hawthorne, your pet will be triaged by our care team. Because of increased demand for services, please understand that pets with life-threatening conditions will be treated before those who are more stable.
Once your pet enters the exam room, they will be evaluated by one of our DVMs (veterinary physicians). Appropriate care will be provided as directed by the veterinarian to ensure your pet’s safety during evaluation. After the initial assessment, the veterinarian will discuss with you the necessary diagnostic and medical procedures for sustained care and treatment. All ER visits include a brief diagnostic panel that checks kidney function, blood pressure, glucose levels, red blood cell levels, and a variety of other warning signs.
In most cases, a pet who has undergone significant trauma or a life-threatening illness will require extended supervision in our facility to aid in their rehabilitation and recovery. Our intensive care unit (ICU) critical care team provides continual care and monitoring in the hours following your pet’s diagnosis or procedure. Instead of turning off the lights and heading for home at 5 p.m., Hawthorne’s ICU team stays on-site overnight to keep a constant eye on your pet.
Even if Hawthorne is not your primary vet, we are here as your after-hours vet. After completion of all procedures, your regular veterinarian will receive an evaluation letter with copies of all medical records regarding the services your pet received while in the care of our emergency vet clinic team.
We know this can be a frightening and uncertain time for pet owners—our 24-hour vet clinic is here to help any way we can! In the event of an emergency, please call our clinic at 618.288.3971.